Poor cleaning can involve loading, detergent, water or circulation.
Poor cleaning can involve loading, detergent, water or circulation. Dirty dishes alone are not proof that the wash pump needs replacing.
Describe the program, detergent and loading pattern. Tell us whether both racks are affected and whether water enters and drains normally.
Follow the manual's loading and filter-care instructions. Do not put your hands into the machine while it is running.
We check the wash conditions and water circulation, then test the relevant parts if needed. The repair depends on what is actually failing.
Describe whether the upper rack, lower rack or whole load is affected and what residue remains. Include the chosen cycle and detergent. Note any obstruction visible while loading, but do not remove pump covers or dismantle spray components without the model's owner instructions.
Send the full model number, the symptom and any displayed code when you request a visit. The $79 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service • Red Seal certified • $79 service call