Drying results depend on the selected program, load and dishwasher design.
Drying results depend on the selected program, load and dishwasher design. Wet dishes do not automatically mean the heater has failed.
Tell us which items stay wet and whether they were washed hot or cold. Include the program and any recent setting changes.
Check the manual's advice on rinse aid, loading and drying options. Do not touch internal heating parts or open panels.
We compare the result with the model's drying method and check heating or control faults if the normal setup does not explain it.
Tell the technician whether the problem affects only plastic items or the whole load, and which drying option was selected. Include any rinse-aid message and recent detergent change. Different drying systems behave differently, so describe the result rather than assuming a heater replacement is needed.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call