Gas and electric dryers can show similar symptoms while needing different repairs.
Gas and electric dryers can show similar symptoms while needing different repairs. Ventless models also have their own heating and moisture-removal systems.
Share the full model number, fuel type and symptoms. Tell us about a stacked installation, restricted access or a recently changed exhaust route.
Use only the owner's cleaning and operating instructions. Leave gas connections and internal electrical testing to qualified service.
We check the system that is affected and confirm the repair scope. Gas, electrical supply and exhaust work may require different qualifications.
Include whether the dryer is gas or electric, the full model number and whether the drum turns while the clothes remain cold. A laundry closet or stacked installation also affects access. Do not open electrical connections or a gas fitting to identify the machine; use its manual or accessible model label.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
If you smell gas: leave the building immediately. Do not operate lights, switches or appliances. From outside, call ATCO at 1-800-511-3447 or 911. Do not re-enter until it is declared safe.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call