Why Is My Fridge Freezing Food in Calgary

Food freezing in the fridge section can involve placement, airflow, settings or temperature control. It does not automatically mean the sensor has failed.

What details help identify the problem?

Tell us where food freezes and whether every shelf is affected. Note any setting change or unusual freezer behaviour.

What can I check safely?

Check the model's storage layout and temperature settings. Keep items clear of the openings described in the manual; do not remove covers.

What we confirm before the repair

We check the temperature pattern and controls before choosing a part. Localized freezing and a whole compartment that is too cold need different checks.

Where inside the fridge is food freezing?

Note whether freezing occurs only next to a vent, on one shelf or throughout the fresh-food compartment. Include the selected setting and any recent change in loading. A photo showing where the affected food was placed is useful without moving controls repeatedly before the visit.

How do I request a diagnosis?

Send the full model number, the symptom and any displayed code when you request a visit. The $79 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.

For uncertain storage temperatures, follow Health Canada’s food-storage guidance.