A dishwasher door that will not latch may be obstructed or misaligned, or have a latch problem.
A dishwasher door that will not latch may be obstructed or misaligned, or have a latch problem. Forcing it can damage the door or hardware.
Tell us whether the door closes evenly and whether the problem began after loading, moving or servicing the dishwasher.
With the machine off, check for dishes or racks blocking the door. Do not bypass the door switch or force the latch.
We check the fit, alignment and latch operation before ordering parts. A door that closes poorly does not always need a new latch.
With the appliance stopped, note whether a dish or rack is visibly obstructing closure or whether the catch appears damaged. Mention if the unit was recently installed or moved. Do not force the latch or defeat the door switch to start a cycle.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service • Red Seal certified • $49 service call