When a fridge stops cooling, protect the food while you arrange help.
When a fridge stops cooling, protect the food while you arrange help. An urgent booking does not guarantee immediate arrival or make stored food safe.
Tell us which compartments are warm, when you noticed the change and whether there is a warning, noise or leak.
Keep doors closed where practical and follow Health Canada's food-storage guidance. Do not judge food safety by smell or taste.
We check the cooling problem and explain the repair options. Tell us the model and symptoms when calling to confirm the earliest available visit.
Record the time cooling was last normal and whether the fridge, freezer or both are affected. Mention active leaking, smoke or electrical odours when seeking help. Keep door opening to a minimum and use the linked official food-storage guidance; repair appointment availability does not show that food is safe.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
For uncertain storage temperatures, follow Health Canada’s food-storage guidance.
same-day service • Red Seal certified • $49 service call