A working display or surface burner does not prove the gas oven can light safely.
A working display or surface burner does not prove the gas oven can light safely. Do not keep trying if you smell gas.
Describe what happened during the normal start sequence and copy any code. Do not recreate a gas smell or unsafe ignition to show us.
If you smell gas, leave the building and call ATCO or 911 outside. Do not try manual ignition unless the manufacturer explicitly provides that procedure.
Qualified service checks the oven's ignition sequence and safety conditions before recommending parts or adjustments.
Describe whether other functions worked before the appliance was stopped and whether a code appeared. Do not repeatedly attempt to light the oven or open gas fittings. If gas is smelled, follow the emergency guidance first; the exact model and previous observations can be shared afterward.
Send the full model number, the symptom and any displayed code when you request a visit. The $79 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
If you smell gas: leave the building immediately. Do not operate lights, switches or appliances. From outside, call ATCO at 1-800-511-3447 or 911. Do not re-enter until it is declared safe.
same-day service Β β’Β Red Seal certified Β β’Β $79 service call