Wet clothes can result from a drain problem, a reduced spin or the load itself.
Wet clothes can result from a drain problem, a reduced spin or the load itself. They do not automatically mean the washer needs a motor.
Tell us whether water remains in the tub, which program was used and whether normal loads or just bulky items are affected.
Review the manual's load and spin settings. Do not repeatedly run spin if the washer shakes violently or reports a fault.
We check drainage and the conditions needed for spin before testing the drive. That separates a water-removal problem from a motor or control fault.
Report whether clothes are wet with no standing water or whether water remains in the drum. Include the chosen spin setting and the kind of load, especially bedding or a single bulky garment. Note whether the cycle finished normally or ended with an error.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call