The same code can mean different things on different cooktops.
The same code can mean different things on different cooktops. Take a photo of the complete message and find the full model number before looking for an explanation.
Tell us which zone shows the code and whether it appeared when you switched on the cooktop or after it heated up.
Use the manual for your exact model. Stop using the cooktop if the code comes with overheating, cracked glass or a tripping breaker.
We check what triggered the code and test the relevant parts. A code by itself is not enough to choose a new sensor or control board.
Capture the complete displayed code and report whether it belongs to one zone or the whole control panel. Include what was selected when it first appeared and the model number. Do not use another brand's code list to decide on a reset or replacement part.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call