Cracked cooktop glass needs more than a cosmetic repair.
Cracked cooktop glass needs more than a cosmetic repair. Keep the cooktop out of use until the damage has been checked.
Share the model number and a photo taken while the cooktop is off and cool. Tell us whether something hit the glass or it cracked during use.
Do not use glue, filler or tape as a repair. Keep clear of sharp edges and do not turn on a burner to test the damage.
We check whether replacement glass is available for that exact model and whether anything underneath is damaged, then explain the repair options.
Stop using cracked glass and provide the full cooktop model with a photograph taken while the surface is off and cool. Note where the crack runs and whether the unit is installed into a counter. Glass size and appearance alone do not confirm that the glass fits or what replacement involves.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call