An induction zone needs cookware that matches the model's requirements.
An induction zone needs cookware that matches the model's requirements. A pan-detection message does not by itself mean the cooktop is broken.
Tell us which pan and zone you used, whether the pan worked there before and whether another suitable pan is recognized.
Check the manual for compatible pan material, size and placement. Do not dismantle the zone to investigate it.
We check the cookware and zone response first, then investigate sensing or heating faults if compatible cookware still is not detected.
Describe whether the same pan previously worked and whether the warning appeared on one cooking zone or all zones. Include the pan type and the exact display symbol. Follow the model manual for cookware requirements instead of assuming a pan-detection message proves an electronics fault.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service • Red Seal certified • $49 service call