Uneven cooking does not always mean the cooktop has a faulty element.
Uneven cooking does not always mean the cooktop has a faulty element. Pan shape, size and contact with the surface can also affect the result.
Tell us whether one zone cooks unevenly or all of them do. Describe the pan and heat setting, and any recent change in performance.
Follow the model's cookware guidance. Do not touch a hot surface or open the cooktop to check live connections.
We check the cookware and zone operation, then test the heating and controls if needed. That helps avoid replacing a working element.
Give the zone position, cookware used and whether the issue repeated with normal use. Identify radiant or induction equipment from the model documentation. Do not touch a hot surface to compare temperatures; report cooking results and settings already observed.
Send the full model number, the symptom and any displayed code when you request a visit. The $79 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service • Red Seal certified • $79 service call