One disappointing dish or temperature reading is not enough to identify a faulty sensor.
One disappointing dish or temperature reading is not enough to identify a faulty sensor. A repeatable change under similar cooking conditions is more useful.
Tell us whether the oven overcooks, undercooks or swings between the two. Include the mode, rack position and any recent change.
Follow the manual's cooking guidance. Do not make large calibration changes to hide an unexplained temperature problem.
We check how the temperature changes through the heating cycle and test the relevant heating and controls before recommending a repair.
Describe the selected setting, mode and repeated cooking result, as well as how any temperature measurement was taken. An instant reading during a heating cycle is different from a consistent cooking problem. Include the model before changing calibration settings or buying a sensor.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call