Water on the floor may come from the washer or its supply and drain connections.
Water on the floor may come from the washer or its supply and drain connections. Where the puddle appears is not always where the leak began.
Tell us whether leaking happens during filling, washing or draining. Note foam, load size and any standpipe backup.
Stop using the washer. Close its supply only if accessible safely; keep clear of water near electrical equipment and obtain help.
We trace the leak and check the repair without risking another unattended flood. The door seal is only one possible source.
If the source is visible without moving the appliance, note whether water first appears at the door, a visible hose or beneath the cabinet. State whether the leak occurs during filling, washing or draining. Stop using a leaking washer rather than running another cycle to find the source.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call