A washer can stop draining because of an obstruction, drain setup or internal fault.
A washer can stop draining because of an obstruction, drain setup or internal fault. Humming alone does not prove the pump has failed.
Tell us how much water remains, when the cycle stops and any code. Mention a backed-up standpipe or nearby sink.
Use only the model's safe filter procedure, including how to handle retained water. Do not open a hot or full washer without those instructions.
We check the drain route and pump operation before replacing parts. A household drain blockage may need plumbing work.
Note whether water stays in the washer after all cycles or only after one program. Report any pump sound already heard and whether the sink or standpipe also backs up. Avoid repeatedly running a full machine to reproduce the fault; a photograph of the remaining water and any code is more useful.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call