A washer still full of water is different from a drained washer that cannot spin.
A washer still full of water is different from a drained washer that cannot spin. A heavy or unbalanced load can also stop normal spinning.
Tell us whether the drum turns during washing and whether it keeps trying to balance the load. Copy any code.
Check the selected spin option and loading guidance. Never bypass the lid or door lock.
We check drainage, locking and drive operation in sequence before recommending a motor or control replacement.
Record whether water remains in the drum, whether the load is a single heavy item and whether the machine reaches any spin speed. A wet load after a completed cycle and a cycle that never reaches spin are different reports. Include the selected cycle and displayed message when requesting a visit.
Send the full model number, the symptom and any displayed code when you request a visit. The $79 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $79 service call