Stop an uncontrolled spin before the washer moves into hoses, cabinets or other equipment.
Stop an uncontrolled spin before the washer moves into hoses, cabinets or other equipment. Installation and loading problems can resemble a suspension fault.
Tell us whether this started after delivery or moving and whether every load is affected. Describe the floor, pedestal or stacked installation.
Follow the manual's installation and loading instructions. Do not hold a spinning machine in place or reach underneath it.
We check the installation and support first, then inspect the suspension or drum when needed.
Mention recent installation, relocation or a change in flooring, together with the type of load involved. If the machine walks or strikes nearby cabinetry, stop using it. A photo of the installed washer and its surrounding clearance can help plan access without asking you to pull it out.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service Β β’Β Red Seal certified Β β’Β $49 service call