A lit induction display can still ignore commands.
A lit induction display can still ignore commands. A control lock, wet surface or fault may be involved; the display alone cannot identify the cause.
Tell us whether every control fails or only one area. Note any code and whether the problem started after cleaning or a power interruption.
Check the model's control-lock and cleaning instructions. Do not open the cooktop or repeatedly reset a tripping breaker.
We check the control inputs, power and communication before recommending a touch panel or board replacement.
Record the visible lock symbol, error or other display response and mention any recent spill or cleaning. Use only the manual's owner instructions for control locks. Do not remove the glass or control housing to dry internal components.
Send the full model number, the symptom and any displayed code when you request a visit. The $49 service call is applied toward the repair; confirm the full quote before authorizing work. See the repair cost guide for questions to ask.
same-day service • Red Seal certified • $49 service call